Welcome to the Learning Center

Access step-by-step guides to set up your store, manage your store operations, and make the most of your DoorDash partnership.

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Starter Guide

Follow these steps to launch your DoorDash store and start growing sales.

  • Get Started on DoorDash

    How to Sign Up for DoorDash as a Merchant

    Learn how to sign up for DoorDash, set up your store, and begin taking orders in no time.

    30/9/24
    8 min read
  • Merchant Portal Store Essentials

    How to Set Up All Your Store Essentials on DoorDash

    Everything you need to know about how to get started setting up your store on the Merchant Portal, like adding your restaurant address, phone number, and store hours.

    9/9/24
    5 min read
  • Menu Photography Best Practice

    How to Add Photos to Your Menu in the Merchant Portal

    Learn how to add your logo, photos and other ways to show off your menu and increase sales.

    4/8/24
    10 min read
  • DoorDash Merchant Portal - Items and Descriptions

    How to Add Menu Items and Descriptions in the Merchant Portal

    Everything you need to know about how to add items to your menu, edit items and options, as well as how to temporarily deactivate them.

    13/8/24
    9 min read
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    How to Operate and Manage Your Store on DoorDash

    Learn about DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and POS Integration.

    28/8/24
    7 min read
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    Set Up for Success: How to Go Live

    By following these simple steps, you can ensure your customers have access to key information about your restaurant that will encourage them to order from your store time, and time again.

    27/9/24
    4 min read
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    How to Optimize Your Business on DoorDash

    Your optimization score is the key to understanding your store’s sales potential on DoorDash.

    3/9/24
    5 min read
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Train your team to use DoorDash

Quickly equip your team with the skills they need to accept and process orders, problem-solve, and keep operations running smoothly.


Operate and manage your store on DoorDash

A how-to on DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and more.

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Grow

Uncover more ways to grow your revenue Improve your menu, operations, and channels to better serve customers.

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    11 Tips to Design a High Performing DoorDash Menu

    Learn how to update your menu to provide your customers with a better experience, ease the burden on your kitchen, and drive customer loyalty and growth.

    26/7/24
    14 min read
  • Downtime on DoorDash

    How to Improve Your Restaurant’s Downtime

    Learn how downtime can impact your bottom line.

    30/4/24
    8 min read
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    How to Add Online Ordering to Your Restaurant’s Website

    A brandable online ordering solution that makes it easy to grow sales across your own channels (website, native apps, social media, Google page).

    30/9/24
    2 min read
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    Marketing 101: How to Use Ads & Promos

    Learn how to grow your business and attract new customers with DoorDash marketing.

    18/9/24
    5 min read
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    How to Prevent Avoidable Cancellations

    Some order cancellations are outside of your control. Here are tips for minimizing the ones you can control.

    14/6/24
    5 min read
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    How You Can Deliver Directly to Your Customer with Drive On-Demand

    Maximize your profits by offering delivery without managing your own fleet of drivers.

    30/9/24
    6 min read
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    What is DoorDash Customer Support Solutions?

    A dedicated customer support line staffed with highly-trained agents.

    30/9/23
    4 min read
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    How to Set Up Ordering with Tableside Order & Pay

    Digital in-store ordering that streamlines service, payment, and more.

    30/9/24
    10 min read

POS Integration

Using your point of sale system with DoorDash

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    POS Integration Overview

    We want to help ensure managing your restaurant is as smooth as it can be. One of the ways we do that is by integrating with your POS (point-of-sale) system.

    19/8/24
    4 min read
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    How to Integrate your POS with DoorDash

    Find out how to integrate your POS system with DoorDash so you can start receiving all of your orders in the same place.

    16/8/24
    5 min read
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    How to Manage Your Menu and Store Hours for Your DoorDash Integration

    Find out which menu updates you can make through DoorDash and when you’ll need to contact your integration provider for updates or support.

    20/7/24
    4 min read
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    How to Switch Your Order Protocol on DoorDash

    Choosing the right order protocol for your business could help increase efficiency.

    17/7/23
    5 min read
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    How to Manage Orders for Your DoorDash Integration

    Find out when you can manage orders through DoorDash, and when you’ll need to contact your POS integration provider for support.

    14/7/24
    3 min read
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    Manage Your Toast Integration with DoorDash

    Learn how to onboard, update your menu, manage orders, and other resources for your Toast integration.

    26/6/24
    7 min read
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    Manage Your Checkmate Integration with DoorDash

    Learn how to onboard, update your menu, manage orders, and other resources for your Checkmate integration.

    23/6/24
    8 min read
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    Manage Your Hubster Integration with DoorDash

    Learn how to onboard, update your menu, manage orders, and other resources for your Otter integration.

    29/6/24
    6 min read
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    Manage Your Deliverect Integration with DoorDash

    Learn how to onboard, update your menu, manage orders, and other resources for your Deliverect integration.

    20/6/24
    6 min read
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    Streamline Operations with DoorDash’s Point of Sale Order Manager

    DoorDash’s Point of Sale (POS) Order Manager makes it easier to manage your DoorDash Orders.

    2/7/24
    5 min read

DashRoots

Staying true to DoorDash’s mission of empowering local economies, DashRoots elevates the collective voices of Dashers, merchants, and consumers to reach lawmakers who are shaping policies regarding their ability to earn and succeed. 

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