Delivering more for restaurants
Whether it’s boosting online sales, reaching new customers, increasing profit margins, or getting access to financing, DoorDash is delivering more ways to grow your business.
Delivering more
When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.
Grow online with DoorDash
Unlock the active DoorDash customer base by offering pickup and delivery on the DoorDash app, also known as Marketplace. Plus, increase sales by tapping into DashPass subscribers, who get $0 delivery fees and reduced fees and order more frequently and spend more per order. Included in every partnership is Storefront: set up online ordering and get direct, commission-free orders though your site, social media, and Google Search & Maps.
Attract new customers
Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers, and Promotions let you offer discounts, free delivery, or free or discounted items to new customers.
Increase order volume & size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
Offer alcohol delivery
Provide customers with same-day alcohol delivery and pickup while maintaining compliance with local alcohol delivery laws & regulations.
Easily manage your DoorDash store
Merchant tools help you manage your business’s DoorDash operations, finances, and strategy. Analyze sales, process orders, respond to customer reviews, and more. Plus, access 24/7 support through chat, phone, and email and a personal support contact for all your DoorDash needs.
Market your restaurant
Advertise your restaurant on DoorDash and connect with thousands of new customers in your neighborhood. Plus, add marketing programs any time, like DashPass, where high-value customers see your business first.
"It's all about reaching a new audience. DoorDash has really helped our business grow.”
Charlie Hoyek, Owner
Manoosh Pizzeria, Sydney
Frequently asked questions
Restaurants receive a notification when a customer has placed an order. You’ll have the opportunity to accept the order and confirm an estimated prep and delivery time. Then, simply prepare the items and hand them off to a Dasher for delivery, or let customers come to you for Pickup.
Once an order is ready for delivery, a Dasher will arrive at your location to pick up the package before transporting it to the customer. Customers can track order progress through DoorDash’s state-of-the-art logistics platform and tip drivers.
Yes, DoorDash Drive is a white-label delivery product designed specifically for businesses with their own ordering platforms. Accept orders through your own systems, then partner with Dashers for delivery.
Yes, DoorDash offers Self-Delivery, which enables restaurants to accept orders through DoorDash but use their own fleets for fulfillment.
Alcohol delivery with DoorDash is available in a growing number of locations for alcohol retailers and restaurants, subject to local laws and regulations.
Read more frequently asked questions here. You can always contact us as well, or get in touch with support if you’re already a partner.