Products & Pricing
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When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.
Grow online with DoorDash
Unlock the active DoorDash customer base by offering pickup and delivery on the DoorDash app, also known as Marketplace. Plus, increase sales by tapping into DashPass subscribers, who get $0 delivery fees and reduced fees and order more frequently and spend more per order. Included in every partnership is Storefront: set up online ordering and get direct, commission-free orders though your site, social media, and Google Search & Maps.
Attract new customers
Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers. Promotions let you offer discounts or free items to encourage customers to place orders, and Storefront promotions use similar incentives to get customers to place commission-free orders directly on your website. Brand Licensing lets you add a revenue stream by selling an established, well-known brand out of your restaurant’s kitchen.
Increase order volume & size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
Optimize your business
Take your business to the next level by expanding with DoorDash Capital. Easy, accessible financing can help eligible merchants invest in new equipment, open a new location, hire more employees, and much more.
Designed for merchants
Watch this short video to learn more about how you can reach more customers and grow your business with DoorDash's full suite of merchant products.
Partnership plans made to work for you
Let customers order from you on DoorDash and add marketing programs when you need them.
Payment processing included
Increase sales and reach loyal and frequent customers with DashPass.
Payment processing included
Maximize sales with the biggest delivery area, DashPass, and more. Backed by our Growth Guarantee.
Payment processing included
*New Partnership Plans are available for restaurants with 75 or fewer locations in the US. 6% Pickup is available to all partners in the US who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.
**DoorDash Premier Growth Guarantee: Accept at least 20 orders per month or DoorDash will refund your commission costs for that month. Partners are eligible for this rebate only if (1) they cancel fewer than 5 orders that month and (2) maintain “open hours” on DoorDash for 90% of the Store Hours that they have set in the Merchant Portal.
Delivery and pickup on your website
Power your direct online ordering and delivery with DoorDash's technology and logistics platform, commission-free.
Grow your business with Storefront, included in your partnership plan, to generate commission-free online orders directly through your website.
Credit card processing fee
Let Dashers fulfill your direct delivery orders. Pay a flat fee per order and we'll handle all the logistics of delivery.
Flat fee for delivery orders
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Frequently asked questions
When you list your business on DoorDash, you pay a percentage of the order subtotal — known as a "commission rate" — for each order processed through our platform.
On-Demand Delivery connects your business with drivers to complete deliveries placed on your ordering platform. That means when customers order from your website, app, or other channels with On-Demand Delivery, we charge a flat per-order fee for you to use Dashers to deliver orders.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:
Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.
Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and meaningful platform discounts. Learn more about the Dasher Community at Dasher Central.
Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.
Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.
Credit card processing: With the exception of Storefront (where you only pay for credit card processing with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.
DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. Tablet fees are also $0 for the duration of the trial. After the trial, there is a weekly tablet fee of $6 in the US, $3 in Canada, and $0 in Australia. Point of sale integrations are free.
After your free trial, you’ll be enrolled at the commission and tablet fees indicated in your "Merchant Signup Sheet."
You can change your plan at any point in your trial (and after your trial) within the Settings in the Merchant Portal.
*Partnership plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada or the US.
You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.
We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.
If you switch plans in the middle of your trial, your free trial ends, and you will be enrolled in your new plan, paying that plan’s commission rate, within the next 5 business days. If you do not want to end your free trial early, we suggest setting a calendar reminder and logging in to update your plan 5 or fewer days before your trial ends.
DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Marketing fees if you choose to use Promotions or Sponsored Listings to grow your sales.
Payment processing fees only for Storefront orders, which are commission-free.
There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Plus and Premium members do get access to a larger delivery area than Basic, potentially reaching more customers. Self-Delivery merchants with their own delivery teams can set their own delivery area.
Yes, DoorDash partners can pause orders at any time. If your restaurant uses a tablet, you can pause your store from collecting orders for a specific time period. You can also indicate that your store is busy, letting customers know to expect longer prep times.
Increase sales by tapping into DashPass subscribers, customers who order more frequently and place larger orders, on average. DashPass allows the most engaged DoorDash customers to place orders from your business with a $0 delivery fee and reduced service fees. Because DashPass customers order more often, and DashPass businesses get increased visibility in DoorDash Marketplace, you’ll likely get more orders and repeat customers. DashPass is included in Plus and Premier Plans.