Drive more profits with DoorDash
As the #1 category leader in food, DoorDash can help you expand your restaurant business and make more sales — without taking a hit to your profit margin.
When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite delivers many ways to help you grow.
Grow with DoorDash
Expand your reach by listing your business on the DoorDash app, also known as Marketplace. Plus, increase sales by tapping into DashPass subscribers, who spend and order more on average. Included in every partnership is Storefront — customizable and commission-free online ordering that lives on your website. Or use Drive to offer delivery from your own app or site by tapping into DoorDash’s network of Dashers. Finally, streamline operations with Bbot, our in-store digital ordering and payment solution.
Attract new customers
Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers. Promotions let you offer discounts or free items to encourage customers to place orders, and Storefront promotions use similar incentives to get customers to place commission-free orders directly on your website. Brand Licensing lets you add a revenue stream by selling an established, well-known brand out of your restaurant’s kitchen.
Increase order volume & size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
Take your business to the next level by expanding with DoorDash Capital. Easy, accessible financing can help eligible merchants invest in new equipment, open a new location, hire more employees, and much more.
DoorDash is made up of people who love restaurants — and want to help them grow.
"DoorDash is like having a whole team on-demand. Between customer support, the Merchant Portal, drivers, and other tools, it's like adding ten people to your staff for just the price of commission."
Cory Hruska, Co-Owner, Hruska's Kolaches
Enjoy choice and flexibility
With customizable products and solutions for all types of restaurants — plus the ability to adjust menu offerings and operating hours in real time — you’re in control of your DoorDash partnership.
Easily manage your DoorDash store
Merchant tools help you manage your DoorDash business. Review live orders, communicate with drivers and customers, respond to customer reviews, analyze sales, and more. Plus, get 24/7 phone and chat support and a personal support contact for all your DoorDash needs.
"DoorDash makes my job easier because they know what they're doing. We have the same goal — we want the food to be hot and on time for the customer. If we work together with the same rhythm, we're going to do that."
Owner, Damas Mediterranean Grill
Resources to help you succeed
The DoorDash team is made up of people who love restaurants and want operators — and their communities — to thrive.
How Spread Bagelry Wins Incremental Sales with DoorDash
Learn how Spread Bagelry's omni-channel customer experience drives new business at a higher margin.
2023 Restaurant Online Ordering Trends
This exclusive report unpacks the latest delivery, pickup, and online ordering trends based on a survey of consumers plus aggregate data from DoorDash. Learn what people order, how, and when — and gain actionable advice on how to grow your restaurant business.
How to Get Started on DoorDash
Learn what to expect as you onboard with DoorDash, including activating on the Merchatn Portal, setting up your tablet, receiving orders, and reviewing sales.
How Scaffidi Restaurant Group Increased Monthly Deliveries with DoorDash
Learn how this Ohio Valley family restaurant embraced technology to add innovative revenue streams.
Frequently Asked Questions
Restaurants receive a notification when a customer has placed an order. You’ll have the opportunity to accept the order and confirm an estimated prep and delivery time. Then, simply prepare the items and hand them off to a Dasher for delivery, or let customers come to you for Pickup.
Once an order is ready for delivery, a Dasher will arrive at your location to pick up the package before transporting it to the customer. Customers can track order progress through DoorDash’s state-of-the-art logistics platform and tip drivers.
Yes, DoorDash Drive is a white-label delivery product designed specifically for businesses with their own ordering platforms. Accept orders through your own systems, then partner with Dashers for delivery.
Yes, DoorDash offers Self-Delivery, which enables restaurants to accept orders through DoorDash but use their own fleets for fulfillment.
Alcohol delivery with DoorDash is available in a growing number of locations for alcohol retailers and restaurants, subject to local laws and regulations.