Restaurant delivery and pickup
Grow your online sales and connect with hungry customers. Use DoorDash for delivery and pickup on the DoorDash app and set up online ordering for your restaurant’s website.
How does DoorDash work?
Customers browse your store
Customers can order and pay online or through the DoorDash App.
Manage incoming orders
Confirm orders on your tablet or point of sale integration.
Offer delivery or pickup
Package orders for same-day delivery or customer pickup.
Market your restaurant
Advertise your restaurant on DoorDash and connect with thousands of new customers in your neighborhood. Plus, add marketing programs any time, like DashPass, where high-value customers see your business first.
The support you need
We're there for you 24/7/365 for live chat, email, and phone support. Use your DoorDash Tablet and POS integrations to fulfill orders with your back of house, and the Merchant Portal to manage your menu, analyze sales, and respond to customer ratings.
Explore the DoorDash product suite
Frequently asked questions
Restaurants receive a notification when a customer has placed an order. You’ll have the opportunity to accept the order and confirm an estimated prep and delivery time. Then, simply prepare the items and hand them off to a Dasher for delivery, or let customers come to you for Pickup.
Once an order is ready for delivery, a Dasher will arrive at your location to pick up the package before transporting it to the customer. Customers can track order progress through DoorDash’s state-of-the-art logistics platform and tip drivers.
Yes, DoorDash Drive is a white-label delivery product designed specifically for businesses with their own ordering platforms. Accept orders through your own systems, then partner with Dashers for delivery.
Yes, DoorDash offers Self-Delivery, which enables restaurants to accept orders through DoorDash but use their own fleets for fulfillment.
Alcohol delivery with DoorDash is available in a growing number of locations for alcohol retailers and restaurants, subject to local laws and regulations.
Read more frequently asked questions here. You can always contact us as well, or get in touch with support if you’re already a partner.