When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.
Grow online with DoorDash
On Marketplace, use Delivery, Pickup, and DashPass to unlock the active DoorDash customer base. With Storefront, get direct, commission-free orders though your site, social media, and Google Search & Maps.
Attract new customers
Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers. Promotions let you offer discounts or free items to encourage customers to place orders, and Storefront promotions use similar incentives to get customers to place commission-free orders directly on your website. Brand Licensing lets you add a revenue stream by selling an established, well-known brand out of your restaurant’s kitchen.
Increase order volume & size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
Optimize your business
Take your business to the next level by expanding with DoorDash Capital. Easy, accessible financing can help eligible merchants invest in new equipment, open a new location, hire more employees, and much more.
Designed for merchants
Watch this short video to learn more about how you can reach more customers and grow your business with DoorDash's full suite of merchant products.
Partnership plans made to work for you
Let customers order from you on DoorDash and add marketing programs when you need them.
Payment processing included
Increase sales and reach loyal and frequent customers with DashPass.
Payment processing included
Maximize sales with the biggest delivery area, DashPass, and more. Backed by our Growth Guarantee.
Payment processing included
*New Partnership Plans are available for restaurants with 75 or fewer locations in the U.S. 6% Pickup is available to all partners in the U.S. who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.
**DoorDash Premier Growth Guarantee: Accept at least 20 orders per month or DoorDash will refund your commission costs for that month. Partners are eligible for this rebate only if (1) they cancel fewer than 5 orders that month and (2) maintain “open hours” on DoorDash for 90% of the Store Hours that they have set in the Merchant Portal.
Delivery and pickup on your website
Power your direct online ordering and delivery with DoorDash's technology and logistics platform, commission-free.
Grow your business with Storefront, which helps you generate commission-free online orders directly through your website.
Credit card processing fee
Let Dashers fulfill your direct delivery orders. Pay a flat fee per order and we'll handle all the logistics of delivery.
Flat fee for delivery orders
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Frequently asked questions
When you list your business on DoorDash, you pay a percentage of the order subtotal — known as a "commission rate" — for each order processed through our platform.
On-Demand Delivery connects your business with drivers to complete deliveries placed on your ordering platform. That means when customers order from your website, app, or other channels with On-Demand Delivery, we charge a flat per-order fee for you to use Dashers to deliver orders.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:
Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.
Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and meaningful platform discounts. Learn more about the Dasher Community at Dasher Central.
Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.
Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.
Credit card processing: With the exception of Storefront (where you only pay for credit card processing with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.
DoorDash does not charge an activation fee, subscription fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
$6 per week if you choose to use the DoorDash Tablet to accept orders. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Promotion fees if you choose to offer in-app marketing promotions to grow your sales.
There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Plus and Premium members do get access to a larger delivery area than Basic, potentially reaching more customers. Self-Delivery merchants with their own delivery teams can set their own delivery area.
DashPass grows your business in three ways:
Higher ticket sizes: DashPass members typically have higher ticket sizes.
Access to the fastest growing user base: DashPass subscribers are growing at 2x the rate of our overall user base.
Most engaged audience: DashPass customers order more frequently.