Products & Pricing

Get tools to help you find new customers, increase your bottom line, and win business in your neighborhood.

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Dasher with DoorDash bag at counter pickup

Delivering more

When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.

Grow with DoorDash

Unlock the active DoorDash customer base by offering pickup and delivery on the DoorDash app, Marketplace. Plus, increase sales by tapping into DashPass subscribers, who spend and order more on average. Included in every partnership is Storefront: customizable and commission-free online ordering though your site, social media, and Google Search & Maps. Or use On-Demand Delivery to offer delivery from your own app or site by tapping into DoorDash’s network of Dashers. Finally, streamline on-premise operations with Bbot, our in-store digital ordering and payment solution.

Insights you can use

Attract new customers

Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers. Promotions let you offer discounts or free items to encourage customers to place orders, and Storefront promotions use similar incentives to get customers to place commission-free orders directly on your website. Brand Licensing lets you add a revenue stream by selling an established, well-known brand out of your restaurant’s kitchen. 

Mx - Attract New Customers - Advertise

Increase order volume & size

Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.

Mx - Increase orders - Alcohol

Access financing

Take your business to the next level by expanding with DoorDash Capital. Easy, accessible financing can help eligible merchants invest in new equipment, open a new location, hire more employees, and much more. 

Mx - Access Financing - Capital

Pick a plan that works best for your restaurant

Enjoy all our Marketplace plans* with zero payment processing fees. Change or cancel your plan at any time.

Basic

Save on cost

Offer delivery and pickup to customers

$0 for 7 days, then
15% commission per delivery order



Plus

Reach more customers

Get discovered by new customers in your area.

$0 for 30 days, then
25% commission per delivery order



Premier

Maximize sales

Stand out to new customers

$0 for 30 days, then
30% commission per delivery order



Also included in every plan

  • Customer pickup orders kitchen bags

    Pickup Ordering

    Offer a pickup option for your customers and only pay 6% commission per pickup order.

  • storefront-video-still

    Storefront

    Commission-free online ordering on your own website. You only need to pay credit card processing fees of 2.9% + $0.30.

  • DoorDash marketing promotions ads

    Marketing Tools

    Boost your sales by trying ads and promotions at any time. Start with a $100 credit per store.

  • Business Manager app on phone

    Business Manager App

    Manage your DoorDash business on the go with the Business Manager App, available free in the Apple App Store and Google Play Store.

  • Woman sitting in front of laptop

    24/7 Support

    DoorDash offers free 24/7 email, phone, and live chat support.

*Partnership Plans are available for restaurants with 75 or fewer locations in the US. 6% Pickup is available to all partners in the US who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.

** For Non-DashPass orders only

***Partners are eligible for this rebate only if (1) they cancel fewer than 5 orders that month and (2) maintain “open hours” on DoorDash for 90% of the Store Hours that they have set in the Merchant Portal.

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Offer delivery from your own app or website

Tap into DoorDash’s network of Dashers with DoorDash Drive.

DoorDash Drive

Let Dashers fulfill delivery orders from your website or app. Pay a flat fee per order and we'll handle all the logistics of delivery.

Pricing

$6.99-$10.99

Flat fee for delivery orders

Add in-store digital ordering and payment

Streamline on-premise operations by offering your customers self-serve digital ordering and payment.

Bbot

Use QR code tableside software to make the ordering process easier for staff and customers. Customers can open tabs, add items, and settle bills.

Pricing

$50/month

Monthly subscription fee

2.9% + $0.30

Payment processing

Frequently asked questions

When you list your business on DoorDash, you pay a percentage of the order subtotal  — known as a "commission rate" — for each order processed through our platform. 

DoorDash Drive connects your business with drivers to complete deliveries placed on your ordering platform. When customers order from your website, app, or other channels, we charge a flat per-order fee (not a commission percentage) for you to use Dashers to deliver orders.

DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:

  • Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.

  • Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. Learn more about the Dasher Community at Dasher Central.

  • Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.

  • Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.

  • Credit card processing: With the exception of Storefront (where you only pay a credit card processing fee* with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.


*2.9% of the total transaction amount + $0.30 per order

Increase sales by tapping into DashPass subscribers, customers who order more frequently and place larger orders, on average. DashPass allows the most engaged DoorDash customers to place orders from your business with a $0 delivery fee and reduced service fees. Because DashPass customers order more often, and DashPass businesses get increased visibility in DoorDash Marketplace, you’ll likely get more orders and repeat customers. DashPass is included in Plus and Premier Plans

In the US and Canada, DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. Tablet fees are also $0 for the duration of the trial. After the trial, there is a weekly tablet fee of $6 in the US, $3 in Canada, and $0 in Australia. Point of sale integrations are free.

After your free trial, you’ll be enrolled at the commission and tablet fees indicated in your "Merchant Signup Sheet." 

You can change your plan at any point in your trial (and after your trial) within the Settings in the Merchant Portal.

*Partnership plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada or the US.

You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.

We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.

If you switch plans in the middle of your trial, your free trial ends, and you will be enrolled in your new plan, paying that plan’s commission rate, within the next 5 business days. If you do not want to end your free trial early, we suggest setting a calendar reminder and logging in to update your plan 5 or fewer days before your trial ends.

DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as: 

  • If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.

  • Marketing fees if you choose to use Promotions or Sponsored Listings to grow your sales.

  • Payment processing fees only for Storefront orders, which are commission-free.

There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Plus and Premium members do get access to a larger delivery area than Basic, potentially reaching more customers.

Yes, DoorDash partners can pause orders at any time. If your restaurant uses a tablet, you can pause your store from collecting orders for a specific time period. You can also indicate that your store is busy, letting customers know to expect longer prep times.