Grow your business by accepting grocery orders on DoorDash, and partner with Dashers for delivery on-demand or scheduled in advance.
How does grocery delivery work?
Set up your store
Send us the inventory you want to list, and we’ll work with you to build your online grocery menu on DoorDash.
Start receiving orders
Once your account is activated, DoorDash customers can shop and pay for items online.
Partner for delivery
Have your team or Dashers do the shopping. Get groceries to customers via the Dasher network.
Quick, efficient delivery
Market your store on DoorDash and connect with new customers in your neighborhood. DoorDash's average delivery time is 35 minutes or less, and you'll save on staffing as there's no need to hire or train delivery drivers.
Built for your business
Dashers can take care of the grocery shopping and delivery directly, or business owners can have employees accept orders and pack items, only handing them off to Dashers for delivery.
"DoorDash helps us get extra sales, which makes a major difference for independent stores like us"
Owner, IGA Nollamara
Frequently asked questions
Yes! Partnering with DoorDash isn’t an all-or-nothing choice. In fact, some shops, like IGA Nollamara in Western Australia, see partnering with DoorDash as a way to expand their grocery delivery services—and boost local marketing and visibility.
As a partner on the DoorDash App, as soon as an order comes in, a Dasher will arrive at your location to purchase the items requested. They’ll pick out the items and get in line to pay, like any other shopper in your store. Then, they’ll deliver the order either ASAP or at the time scheduled.
We offer Merchant Pick for businesses where it makes more sense to have the business pack the order themselves. Simply pick and pack the items requested in the order, then hand it off to a Dasher for delivery.
Grocers send DoorDash inventory files, or exports from their POS systems, to update their stock on DoorDash.
DoorDash works with grocery stores as well as cheese shops, spice shops, tea shops, candy shops, olive oil shops, health food stores, produce shops, and more.
If an item is out of stock when a Dasher arrives at your location, the Dasher will contact the customer and suggest a substitution.