Pet store delivery

Reach new customers and grow your sales by partnering with DoorDash for pet supply delivery and pickup.

0% commissions for up to 30 days

Partner with DoorDash to help drive growth and take your business to the next level.

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How does pet product delivery work?

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Get noticed

Customers browse your store

Customers order for delivery or pickup through the DoorDash app or website.

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easy to use restaurant online ordering

Manage incoming orders

Confirm orders on your tablet or point of sale integration.

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Offer delivery or pickup

Package orders for same-day delivery or customer pickup. 

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Convenience for customers

Connect with thousands of customers in your neighborhood on the app they already use. DoorDash's average delivery time is 35 minutes or less, and by tapping into the Dasher network, you save costs on hiring and training delivery drivers.

Grow your pet store business

Increase sales by selling pet product staples like dog and cat food, toys, and accessories—or special items like furniture, cat litter, medications, and more—for delivery or pickup.

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Mishka owner

"As a small business, it’s really important to offer convenience, and partnering with DoorDash helps us surprise and delight customers."

Olia Rosenblatt
Owner and Founder, MISHKA Luxury Dog Treats

The Product Guide for Pet Stores

Check out the insider’s guide to DoorDash for pet stores. In this free guide, you’ll learn exactly how DoorDash’s products can help your pet store business grow.

Woman behind counter of a pet store with DoorDash bags on counter

Frequently asked questions

Customers who order pet supplies on DoorDash are looking for items they need on a quick turnaround, often with same-day delivery. They’re looking for pet product staples like dog and cat food, toys, and accessories—as well as special items like furniture, cat litter, medications, and more.

Businesses receive a notification when a customer has placed an order. You’ll have the opportunity to accept the order and confirm the estimated prep and delivery time on the tablet. Then, simply prepare the order and hand it off to a Dasher for delivery.

Once you’ve packed an order, a Dasher will arrive at your location to pick up the package and deliver it to a customer. Customers can track order progress through DoorDash’s state-of-the-art logistics platform and tip drivers.

Yes, DoorDash Drive On-Demand is a white-label delivery product designed specifically for businesses with their own ordering platforms. Accept orders through your own systems, then partner with Dashers for delivery.

As a business, you have the ability to manage available inventory through the Merchant Portal. Simply mark items as out of stock as you run out of them and you won’t receive any orders for that item that day.

Not currently. However, customers can use DoorDash to order any other pet supplies they need, including food, accessories, toys, and more.