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How to Log In to the Merchant Portal

Everything you need to know about DoorDash merchant login, such as accessing your account, finding your password, adding new users, and more.

5 min read
Merchant Portal - Logging In

Using your DoorDash merchant login enables you to log in and manage your store in the Merchant Portal, DoorDash Tablet, Business Manager app, and more.

Already a DoorDash partner? Sign in to the Merchant Portal here.

Logging in is the first step in building your profitable online sales with DoorDash. The Merchant Portal is your one-stop shop where you can track orders, analyze sales data, and update your restaurant profile. Logging in and adding your team to the Merchant Portal will take around 5-10 mins.

How do I log into the Merchant Portal?

The first step in growing your business on DoorDash is accessing your account.

When creating your account, you received a link to set up a password via email. Within 48 hours, you can log into the Merchant Portal:

1. Navigate to the DoorDash Merchant Portal login page

2. Enter your email address and password for your account.

How to log in to the Merchant portal

How do I reset my password?

Firstly, remember never to give out login information or any banking / sensitive information to anyone over the phone or email; we will never ask you to login into a non-DoorDash domain. If you have any concern, please feel free to contact DoorDash Merchant Support.

In the event that you forgot your password:

1. Reset it by selecting Forgot your password? on the DoorDash restaurant login page.

Mx - Loggin In - Password Reset

2. Enter your email used for the Merchant Portal.

3. A password reset link will be sent to your inbox.

4. In your inbox, you will receive an email. Click on the link and you’ll be prompted to create a new password.

How do I add new users to my Merchant Portal account?

1. Once in the Merchant Portal, click on Settings, and under that Manage Users.

Mx - Logging In - Add User

2. Click + Add User.

3. Add their information: first name, last name, and email address.

4. Select the role you want them to have in the Portal (note: this can be changed if needed)

  • Business Admin: If this option is selected, they will manage all stores under the business ID.

  • Store Manager: If this option is selected, under Stores, click the + and type in the store name(s) for the locations that you wish the user to manage. 

  • Store Operator: If this option is selected, under Stores, click the + and type in the store name(s) for the locations that you wish the user to operate.

Not sure which level of access is right? Here’s a handy chart:

Merchant Portal access types


Full access to all stores under the business with the ability to add and edit other Admins, Managers, and Store Operators.

Portal Permissions


Select access to stores with the ability to add Store Operators and edit Managers.

Portal Permissions

Store Operator

Limited access to selected stores with no ability to add or edit other users.

Portal Permissions

5. Select Send Invite.

6. The employee will then receive an email inviting them to login into the Merchant Portal. Add as many email addresses as you need.

Note: If you need to change the email address of an employee you’ve already added, please remove their email and re-add them to your account.

DoorDash Merchant Portal login FAQ

What can I do on the DoorDash Merchant Portal?

Here are the key actions you can take on the Merchant Portal to manage and grow your business:

  • Analyze sales and operations

  • Review sales and opportunities

  • Assess customer experience

  • Explore customer insights and reviews

  • Track orders

  • Create reports

  • Manage your menu

  • Run marketing campaigns

  • Access DoorDash tools

  • Update store hours and availability

  • View financial data

  • Add your banking account

  • Manage account settings and user access

  • Set email preferences

  • Schedule deliveries

  • Update banking information

  • Configure your point of sale system

  • Contact Support

If you want to learn more about the Merchant Portal, head over to How to Navigate the Merchant Portal.

One of the first steps in offering delivery on DoorDash is using your DoorDash Merchant login to access the Merchant Portal. As you learn how to use our tools, make sure to bookmark the Learning Center to access more step-by-step guides like this one.

Want to know the next step? Learn what other tech tools are available to you.


Merchant Learning

Merchant Learning