Getting Started with DoorDash: Signup and Onboarding

Increase takeout sales, boost brand awareness, and reach new customers when you sign up to list your business on DoorDash app. Get started for free today.

6 min read
Getting started with DoorDash

Are you ready to take your business to the next level? A food delivery solution membership benefits your business in many ways. DoorDash helps businesses increase takeout sales, boost brand awareness, and reach new customers. Learn more about getting started with DoorDash, including what to expect during the signup and onboarding process.

Delivery partner free trial

With a delivery partner free trial, you can build or strengthen your off-premise strategy at no cost and decide if DoorDash is right for your business.

DoorDash is currently offering new partners the opportunity to try the platform and pay 0% commission rate during their free trial. That means you can feature your business on DoorDash for free for a limited time, growing sales and orders without paying commissions. Learn more about the free trial here.

Getting started with DoorDash

Our simple-to-use online signup process makes it easy for new businesses to get started with DoorDash without having to speak to a representative. Other businesses, like grocery stores, pet stores, and flower shops, can start by contacting us and we can assist you at every step of the way.

Upload your menu

Once you create a DoorDash account, the next step is to upload your takeout menu in any of the following formats:

  • PDF

  • Existing online menu

  • Photo of a physical menu

You will be able to edit menu descriptions, prices, and photos directly in the Merchant Portal.

Select order protocol

The next step is to choose how you'd like to receive pickup and delivery orders. DoorDash offers a few options, including:

  • Tablet

  • Point of sale integration

  • Email

  • Fax

Most businesses choose the tablet option. However, there are many point of sale integrations as well that allow you to integrate DoorDash seamlessly into your operations.

Add mouth-watering food photos

You have the option to add existing photos of your menu items or schedule a free photoshoot with DoorDash. We've found that high-quality photos allow you to better showcase your brand and create a rich digital experience for your customers.

Adding high-quality photos to your DoorDash menu can increase delivery volume by 15%.  

Once you've completed these steps, your business will be activated within seven days and you'll be able to start accepting DoorDash orders.

Optimize your menu

Now that your DoorDash account is active, it's time to employ some tried-and-true strategies for increasing takeout revenue. 

Maximize your number of orders by adding your most popular menu items, including desserts, beverages, and sides. 

Offer optional modifiers by suggesting customers add an appetizer or side to entree orders. You can also give your customer more options with a Choose Size modifier, which allows them to choose a larger size—from fries and drinks to soup bowls and other items. You can also use modifiers to add protein or toppings to an order.

Use Storefront as a commission-free online ordering system

Storefront is an online ordering system powered by DoorDash that helps you make your website your most profitable online ordering system. Turn your website visitors into customers by adding Storefront to your website, which allows you to accept delivery and pickup orders without paying commissions or monthly fees.

Storefront links can be used in a variety of digital channels, such as website, email, Instagram, Facebook, and other social media sites to encourage customers to place orders directly from your store.

Enjoy access to resources

In a competitive industry that's always evolving, it's important to stay on top of consumer trends and other developments in your industry. Check out the DoorDash Resources page, which includes the latest industry trends and marketing tips from the pros. Learn everything you need to know about common challenges and find solutions to help your business succeed.

Use the DoorDash Merchant Portal to track orders

The Merchant Portal is a user-friendly interface makes it easy to analyze valuable data about your customer preferences. You can understand your order history and other key metrics, such as number of new and repeat customers, net sales, average sales per order, and many more.

There are many advantages to signing up with DoorDash. From a user-friendly interface and advanced online ordering technology to built-in marketing tools and a free trial, businesses will get everything they need to boost takeout sales and increase revenue. 

Sign up for DoorDash for Merchants today and find out how you can grow your business. Read the Product Guide for Merchants to learn more about products available to help you grow delivery and pickup orders.


Andrew McCarthy

Andrew McCarthy

Content Lead

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