The right delivery partner for your business
Why partner with DoorDash?
Grow online sales
Open a new revenue stream and drive incremental sales by offering delivery and pickup on DoorDash.
Reach new customers
Get access to customers already using DoorDash, which reaches 94% of the US population.
Access powerful tools
Track business performance, view sales dashboards across locations, and get valuable customer analytics.
"We are getting new business from DoorDash. It’s not replacing our sales, it’s truly adding more sales to our operations."
Director, Scaffidi Restaurant Group
Get started in 3 easy steps
Complete the signup form
Add hours, menu items, and prices to your DoorDash store, plus input your banking information.
Choose your order protocol
Integrate with your point of sale system or rent a tablet from DoorDash to manage incoming orders.
Activate your DoorDash store to start accepting orders and grow your business.
Pricing that's simple
Offer pickup and delivery on DoorDash to grow your business. Choose the partnership plan* that works best for you.
Let customers order from you on DoorDash and add marketing programs when you need them.
Payment processing included
Increase sales and reach loyal and frequent customers with DashPass.
Payment processing included
Maximize sales with the biggest delivery area, DashPass, and more. Backed by our Growth Guarantee.
Payment processing included
*Partnership Plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in the US. 6% Pickup is available to all partners in the US who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.
**DoorDash Premier Growth Guarantee: Accept at least 20 orders per month or DoorDash will refund your commission costs for that month. Partners are eligible for this rebate only if (1) they cancel fewer than 5 orders that month and (2) maintain “open hours” on DoorDash for 90% of the Store Hours that they have set in the Merchant Portal.
Frequently Asked Questions
DoorDash is a leading local commerce platform compared to companies like Postmates, GrubHub, and Uber Eats. DoorDash reaches an estimated 94% of the US population (based on adult populations for zip codes where a delivery was made) and allows merchants to tap into a new potential revenue stream through a wide variety of tools, products, and resources that help grow online orders and increase profits.
In the US and Canada, DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. Tablet fees are also $0 for the duration of the trial. After the trial, there is a weekly tablet fee of $6 in the US, $3 in Canada, and $0 in Australia. Point of sale integrations are free.
After your free trial, you’ll be enrolled at the commission and tablet fees indicated in your "Merchant Signup Sheet."
You can change your plan at any point in your trial (and after your trial) within the Settings in the Merchant Portal.
*Partnership plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada or the US.
You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.
We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:
Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.
Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. Learn more about the Dasher Community at Dasher Central.
Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.
Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.
Credit card processing: With the exception of Storefront (where you only pay a credit card processing fee* with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.
*2.9% of the total transaction amount + $0.30 per order
DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Payment processing fees only for Storefront orders, which are commission-free.
There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Plus and Premium members do get access to a larger delivery area than Basic, potentially reaching more customers.