To fulfill government taxation requirements, ensuring that your restaurant's tax information is up to date with your online delivery platforms is crucial. This not only keeps your business compliant with local laws but also smooths out any payout processes, allowing you to focus on what you do best: serving delicious food. This guide walks you through the whys and hows of updating your merchant tax information on DoorDash.
Why do I need to provide my tax information to DoorDash?
Depending on the location of your store, DoorDash may be required by law to collect your tax information. If you do not provide your tax information to DoorDash, or if the tax information you provide is incorrect, you may experience payout interruptions. In certain scenarios, your account may be put on pause or deactivated, and you may be fined by the local tax authorities.
Should I provide my business’ tax information or my personal tax information to DoorDash?
If you report your earnings from sales made through the DoorDash platform on your business’ tax return, you should provide your business’ tax information. If you report your earnings from sales made through the DoorDash platform on your personal tax return, you should provide your personal tax information.
Where can I find my tax information?
Where you can find your tax information depends on in which country your store is located and whether you provide your business’ tax information or your personal tax information.
United States
Business: The tax identification number is called the employer identification number (EIN). An EIN is a 9 digit number. The EIN can be found on official documentation issued to you by the Internal Revenue Service (IRS), such as the Form SS-4, or on a previously filed income tax return. If you cannot find your EIN, please reference this IRS website.
Personal: The tax identification number is called the social security number (SSN). An SSN is a 9 digit number. The SSN can be found on official documentation like a Form W-2, Form 1099, or on a previously filed tax return. If you cannot find your SSN, please reference this Social Security Administration website.
Australia
Business or Personal: The tax identification number is called the Australian Business Number (ABN). An ABN is an 11 digit number. The ABN can be found on official documentation issued to you by the Australian Taxation Office (ATO). If you cannot find your ABN, please reference this Australian government website.
Canada
Business: The tax identification number is called the goods and services tax (GST) number or the harmonized sales tax (HST) number. A GST/HST number is a 15 character string, consisting of 9 digits, followed by 2 letters, followed by 4 digits. If you cannot find your GST/HST number, please reference this Canada Revenue Agency (CRA) website. If you do business in Quebec, you may also have a Quebec sales tax (QST) number. A QST number is a 16 character string, consisting of 10 digits, followed by 2 letters, followed by 4 digits. If you cannot find your QST number, please reference this Revenu Quebec website.
Personal: The tax identification number is called the social insurance number (SIN). An SIN number is a 9 digit number. The SIN can be found on official documentation issued to you by the CRA, or on a previously filed tax return. If you cannot find your SIN, please reference this Canadian government website.
New Zealand
If your store is located in New Zealand, you are not required to provide your tax identification number to DoorDash.
How do I update my tax information on the Merchant Portal?
You can update your tax information on the Merchant Portal by completing the following steps.
Log in to the Merchant Portal.
Select Settings on the left-side panel.
Select Bank Account.
Select Edit next to Company.
Enter your tax information and select Save Changes.
What if my tax information cannot be verified on the Merchant Portal?
If you have confirmed that the tax information you entered on the Merchant Portal is correct, but the Merchant Portal will not verify the tax information, you can upload a file that documents your tax information directly to the Merchant Portal in the Company section referenced in the question above. A list of acceptable documents is provided in that section.
Adhering to these guidelines not only helps you stay compliant with federal and local regulations, but also ensures that your partnership with DoorDash remains productive and beneficial.
Still have questions? Check out How to Update the Tax Rates of Your Menu Items and Store, How to Access and Understand Your Tax Invoices, or contact DoorDash Merchant Support.
