Customer Relations

Discover tutorials and strategies for how to view your customer communications in the Merchant Portal and improve your customer relations.

How to improve your customer experience on DoorDash
Ways to Grow

How To Improve the Food Delivery Customer Experience

In this step-by-step guide, we share strategies for improving customer experience — both for your existing customers and new ones.

8/31/24
10 min read
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Store Management

Viewing your Canceled Orders on DoorDash

Learn why orders are canceled and how to submit any DoorDash disputes.

5/3/24
5 min read
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Ways to Grow

5 Tips to Minimize the Impact of Staffing Shortages During the Busy Holiday Season

With the busiest days for delivery right around the corner, now’s the time to prepare.

10/23/23
4 min read
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Get Started

How Staff Tips Work on DoorDash

Everything you need to know about staff tips on DoorDash.

10/10/23
3 min read
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Store Management

What is DoorDash Customer Support Solutions?

A dedicated customer support line staffed with highly-trained agents.

9/30/23
4 min read