Balancing consumer preferences with operational efficiency
Looking for ways to streamline delivery operations while providing a consistent, positive experience for off-premise customers?
In this report by DoorDash and Technomic, you'll find insights from surveys of restaurant operators and consumers. Highlights include:
90% of restaurants who have streamlined their delivery menus report a positive impact on their delivery business.
50% of operators who have taste-tested their delivery food quality report a very positive impact on delivery orders.
Roughly one-third of consumers say restaurants could improve their delivery programs by adding more menu photos and item descriptions, but only 26% of operators report doing so.
