Digital tools to manage your online business
Manage your DoorDash business with tools that help you process orders, optimize operations, and improve the customer experience.
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Easily manage your DoorDash store and operations
Manage live orders
Get notified about orders, resolve issues, and communicate with customers and Dashers.
Simplify store management
Make real-time changes to your DoorDash store from your phone, tablet, or computer.
Optimize your menu
Add enticing menu photos, create new categories, or mark items out of stock at any time.
Update your store on the go
Use the Business Manager mobile app to make changes to your DoorDash listing, including store hours, description, menu, banking information, and more. You can also temporarily pause your store if your kitchen is getting too busy.
Get 24/7 support
Connect with DoorDash customer support 24/7 via chat, phone, or email, or reach out to your personal support contact, to quickly resolve issues and keep customers happy. You can also communicate with customers and Dashers, and leave Dasher feedback.
Adjust your Partnership Plan
Did your business goals change? Update your DoorDash Partnership Plan at any time. Explore the DoorDash Merchant Product Suite and choose the plans and pricing that work best for your business.
“The Business Manager App has made my life easier. Before I was able to only see the data on the computer and tablet. Now I can see the data I want to see on the go. To be able to know what’s going on in the store without being there is amazing.”
Michael Lee
Owner, Bon Bon Berry Acai Bowl
Learn DoorDash store management tips
Get step-by-step guides for getting started with DoorDash, as well as techniques to ensure smooth operations and improve order accuracy.
Frequently Asked Questions
DoorDash allows merchants to easily manage their online business at any time, from any device with the following tools:
Use the Merchant Portal to track business performance and payments, manage your DoorDash store page and menu, and get actionable insights about your customers. When you sign up for any DoorDash product, you’ll automatically get access to the Merchant Portal.
You can rent a tablet from DoorDash for a small weekly fee, or purchase your own Android tablet and download the DoorDash Order Manager app, our all-in-one tool for receiving, organizing, and tracking delivery and pickup orders. You can also use the Order Manager app to update menu items and store hours, communicate directly with Dashers, and access 24/7 support.
The Business Manager App complements your existing DoorDash order protocol and is available for download on your mobile device. You can manage orders in real-time, resolve issues, access customer support, view and respond to customer feedback, update your menu, and get important notifications. If you have multiple stores, it’s easy to toggle between stores, businesses, and group IDs. You can download the Business Manager app on the Apple App Store or Google Play Store.
Browse an up-to-date list of all integrations by country on our POS and middleware integrations page.
Merchants can rent a tablet from DoorDash for $6 per week in the US, $3 per week in Canada, and $0 per week in Australia.
If you rent a tablet from DoorDash, it will be an Android Social Mobile Rhino T8.