Tools built for the modern business
Track live orders
Get instant notifications about orders in progress, resolve issues, and provide Dasher feedback.
Make changes to your store page on your phone, tablet, or computer whenever you want.
Access key metrics
Track your business performance, including DoorDash sales, customer ratings, and popular items.
Business Manager app
The Business Manager app makes it easy to track orders and review performance, all from your phone. Monitor a Dasher's location, access 24/7 support, mark items out of stock, update store hours, get analytics, and more from the app.
Log in to the Merchant Portal to view dashboards across locations, including sales, net payouts, customer ratings, popular items, and more. Plus, edit your menu and upload photos to increase customer engagement.
Manage orders in real time with the DoorDash Order Manager app. Download at the Google Play Store or rent a tablet from DoorDash. Update menu items and store hours, communicate directly with Dashers, and access 24/7 support.
DoorDash integrates with leading point of sale and technology systems to help you accept and fulfill orders, sending them directly to the kitchen. With integrations, you can boost order accuracy and improve operations.
"A lot of tech companies have advanced solutions, but they lack empirical data. That’s a big distinction with DoorDash."
VP of Development, Naan & Kabob
Frequently Asked Questions
Business Manager App
The app is available in the United States, Canada, Australia, Japan, and Germany for all businesses on DoorDash.
You must be an existing DoorDash partner and have either an Admin or Manager level credential for your Merchant Portal login to use the app.
No, the Business Manager app is designed to complement your existing order protocol. Learn more about order protocols.
You can see your sales and order data on the main dashboard page when you log in to the Merchant Portal, including daily, weekly, and monthly sales, customer reviews, and more. You can also build your own reports, filtering for specific metrics, timeframes, and products:
Sales report: Includes Marketplace, Drive, and Storefront sales, average ticket size, new and return customer comparison, total orders, DashPass orders, Pickup orders, and more
Operations report: Includes order accuracy, cancellations, wait time, downtime, ratings, and product mix
Financials report: Includes transactions, error charges/adjustments, and payouts
Yes. You can schedule specific reports to be sent to your inbox on a weekly or monthly cadence.
You can see reviews and star ratings from your customers, as well as which customers are new to your DoorDash store or returning.
Yes, in the states in the U.S. with marketplace facilitator laws, DoorDash collects sales tax for you. You can view the exact tax amounts DoorDash has remitted when downloading the payout transaction details in the Merchant Portal.
Yes, the Merchant Portal is your destination for DoorDash data (orders from your store at doordash.com), Storefront data (orders from your store at your own website) and Drive data (orders dispatched to DoorDash drivers).