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Everything you need to know about DoorDash merchant setup. Learn how to log in to the DoorDash Merchant Portal, contact DoorDash merchant support, and more.

Learning Center | DoorDash for Merchants

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Learn how to get started, set up your store, and begin taking orders in no time.

Get Started on DoorDash

Global

How to Get Started on DoorDash

Everything you need to know about accessing your account, finding your password, adding new users and more.

Merchant Portal - Logging In

How to Log In to the Merchant Portal

Learn how to manage your store through your tablet.

Manage Your Store on Your Tablet

How to Manage Your Store Through Your DoorDash Tablet

Learn the basics of navigating the Merchant Portal and where to find the different sections you’ll need to manage your store using the dashboard.

How to use the Merchant Portal - Navigation

How to Navigate the Merchant Portal

Everything you need to know about how to get started setting up your store on the Merchant Portal, like adding your restaurant address, phone number, and store hours.

Merchant Portal Store Essentials

How to Add Store Essentials in the Merchant Portal

Learn how to update your menu to provide your customers with a better experience, ease the burden on your kitchen, and drive customer loyalty and growth.

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11 Tips to Design a High Performing DoorDash Menu

Learn how to set up your DoorDash Merchant Tablet to start receiving orders and grow your store.

Set Up Your Tablet

How to Set Up Your DoorDash Tablet

Learn how to add your logo, photos, and other ways to show off your menu and increase sales.

Menu Photography Best Practice

How to Add Photos to Your Menu in the Merchant Portal

Using a DoorDash Merchant tablet is easier than ever.

Access Your Tablet

How to Access Your DoorDash Tablet

You can contact support via email, within the Merchant Portal or by phone. Getting support via the Merchant Portal is ideal for account issues like menu updates, banking/deposit complications, and portal login difficulties. 

Contact DoorDash Merchant Support

How to Contact DoorDash Merchant Support

Everything you need to know about how to set up your banking information in the Merchant Portal to receive DoorDash payments. 

DoorDash Merchant Portal Banking

Set Up Your Restaurant's Banking Information

Learn how to manually or automatically receive orders through your tablet.


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How to Receive Orders on Your DoorDash Tablet

You can increase order volume and size (and, as a result, profits) with in-app promotions, alcohol, and more.

DoorDash Increase Order Size and Volume

United States, Canada & Australia

How to Increase Order Size and Volume

Everything you need to know about how to set up your financial information on the Merchant Portal, like activating daily payouts, getting paid for cancelled orders and downloading your monthly statement. 

DoorDash Merchant Portal Financials

How to Add Financial Information on the Merchant Portal

Now you can easily adjust an order using your DoorDash Tablet.

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How to Adjust Existing Orders Using Your DoorDash Tablet

Everything you need to know about how to add items to your menu, edit items and options, as well as how to temporarily deactivate them.

DoorDash Merchant Portal - Items and Descriptions

How to Add Menu Items and Descriptions in the Merchant Portal

Partner with DoorDash to drive more sales—on the app and through your own website.

Grow online with DoorDash

How to Grow Online with DoorDash

Everything you need to know about how to edit items, modifiers and options on the Merchant Portal to provide your customers with more options. 

DoorDash Merchant Portal - Modifiers

How to Add Modifiers to Your Menu in the Merchant Portal

Learn why you received a charge, where to find these charges in the Merchant Portal, and more.

Learn how to get a DoorDash Merchant refund.

DoorDash Merchant Refund

How to Understand and Dispute Error Charges in the Merchant Portal

Learn how you can prepare your orders and manage them live, such as updating your pickup instructions, fulfilling an order, and canceling a live order–all on the Merchant Portal.

DoorDash Merchant - Manage Orders

How to Manage Orders on DoorDash

Learn how to leverage data in the Merchant Portal to increase sales and provide a better customer experience.

Merchant Portal - Reporting

How to Utilize DoorDash Reporting

Everything you need to know about how the Customer Reviews tab works–from ratings trends to viewing feedback.

DoorDash Customer Reviews - Merchant Portal

How to View Customer Reviews in the Merchant Portal

Sometimes Dashers have to wait for orders to be ready. Here’s how to minimize that wait time. 

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How to Avoid Avoidable Wait

Not every order is perfect. Here’s how to avoid orders with missing or incorrect items.  

Main Street Strong - Local Restaurant Owner

How to Avoid Missing or Incorrect Items

Some order cancellations are outside of your control. Here are tips for minimizing the ones you can control.

Ayara Thai DoorDash bag

How to Avoid Avoidable Cancellation

Taking the time to set up your store now will save you time in the future — and, most importantly, it will help you drive more sales in the long run. This article will guide you through setting up your store on DoorDash so you can go live and start receiving orders.

merchant portal on laptop

How to Set Up Your Store on DoorDash

Running a business involves many different moving parts and partnerships. As one of those partners, we want to help ensure running your business is as smooth as it can be. One of the ways we do that is by integrating with your POS (point of sale) system.