When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.
Grow online with DoorDash
On Marketplace, use Delivery, Pickup and DashPass to unlock the active DoorDash customer base. With Storefront, get direct, commission-free orders though your site, social media, and Google Search & Maps.
Attract new customers
Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers, and Promotions let you offer discounts, free delivery, or free or discounted items to new customers.
Increase order volume and size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
Offer alcohol delivery
Provide customers with same-day alcohol delivery and pickup while maintaining compliance with local alcohol delivery laws & regulations.
Easily manage your DoorDash store
Merchant tools help you manage your business’s DoorDash operations, finances, and strategy. Analyze sales, process orders, respond to customer reviews, and more. Plus, access 24/7 support through chat, phone, and email and a personal support contact for all your DoorDash needs.
Market your restaurant
Advertise your restaurant on DoorDash and connect with thousands of new customers in your neighborhood. Plus, add marketing programs any time, like DashPass, where high-value customers see your business first.
"DoorDash has helped us a lot in terms of marketing, branding, and getting the word out about Favorites."
Jonathan Poon, Owner
Favorites Thai BBQ, Toronto, ON
Frequently asked questions
Restaurants receive a notification when a customer has placed an order. You’ll have the opportunity to accept the order and confirm an estimated prep and delivery time. Then, simply prepare the items and hand them off to a Dasher for delivery, or let customers come to you for Pickup.
Once an order is ready for delivery, a Dasher will arrive at your location to pick up the package before transporting it to the customer. Customers can track order progress through DoorDash’s state-of-the-art logistics platform and tip drivers.
Yes, DoorDash Drive is a white-label delivery product designed specifically for businesses with their own ordering platforms. Accept orders through your own systems, then partner with Dashers for delivery.
Yes, DoorDash offers Self-Delivery, which enables restaurants to accept orders through DoorDash but use their own fleets for fulfillment.
Alcohol delivery with DoorDash is available in a growing number of locations for alcohol retailers and restaurants, subject to local laws and regulations.