Products & Pricing

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Delivering more

When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.

Grow online with DoorDash

On Marketplace, use Delivery, Pickup and DashPass to unlock the active DoorDash customer base. With Storefront, get direct, commission-free orders though your site, social media, and Google Search & Maps.  

Insights you can use

Attract new customers

Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers, and Promotions let you offer discounts, free delivery, or free or discounted items to new customers.

Mx - Attract New Customers - Discount

Increase order volume and size

Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.

Mx - Increase orders - Alcohol

Designed for merchants

Watch this short video to learn more about how you can reach more customers and grow your business with DoorDash's full suite of merchant products.

Pricing that's simple

Offer pickup and delivery on DoorDash to grow your business. Choose the partnership plan* that works best for you.

Basic

Let customers order from you on DoorDash and add marketing when you need it.

Your cost

20%

Delivery Commission

Payment processing included

10%

Pickup Commission

Key benefits

Plus

Increase sales and reach loyal and frequent customers with DashPass.

Your cost

25%

Delivery Commission

Payment processing included

8%

Pickup Commission

Key benefits

Premier

Maximize sales with the biggest delivery area, DashPass, and marketing.

Your cost

29%

Delivery Commission

Payment processing included

8%

Pickup Commission

Key benefits

* Partnership Plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada. 8% (Plus, Premier) and 10% (Basic) Pickup commission is available to all partners in Canada who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.

** $50 Monthly Rebate Terms & Conditions: $50 Monthly rebate available for merchants in Canada on the Premier plan. Beginning on the first day of a new month after a Merchant signs up for the Premier Plan, Merchants who spend $100 (pre-tax) or more on ads or promotions through the DoorDash platform during a calendar month will receive a $50 rebate, which will be refunded to the Merchant in the Merchant’s first scheduled payout in the following month.

Delivery and pickup on your website

Power your direct online ordering and delivery with DoorDash's technology and logistics platform, commission-free.

Storefront

Grow your business with Storefront, included in your partnership plan, to generate commission-free online orders directly through your website.

Pricing

2.9% + $0.30

Credit card processing fee

On-Demand Delivery

Let Dashers fulfill your direct delivery orders. Pay a flat fee per order and we'll handle all the logistics of delivery.

Pricing

$8.50

Average flat fee for delivery orders

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Frequently asked questions

When you list your business on DoorDash, you pay a percentage of the order subtotal  — known as a "commission rate" — for each order processed through our platform. 

On-Demand Delivery connects your business with drivers to complete deliveries placed on your ordering platform. That means when customers order from your website, app, or other channels with On-Demand Delivery, we charge a flat per-order fee for you to use Dashers to deliver orders.

DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:

  • Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.

  • Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and meaningful platform discounts. Learn more about the Dasher Community at Dasher Central.

  • Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.

  • Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.

  • Credit card processing: With the exception of Storefront (where you only pay for credit card processing with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.

DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. Tablet fees are also $0 for the duration of the trial. After the trial, there is a weekly tablet fee of $6 in the US, $3 in Canada, and $0 in Australia. Point of sale integrations are free.

After your free trial, you’ll be enrolled at the commission and tablet fees indicated in your "Merchant Signup Sheet." 

You can change your plan at any point in your trial (and after your trial) within the Settings in the Merchant Portal.

*Partnership plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada or the US.

You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.

We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.

If you switch plans in the middle of your trial, your free trial ends, and you will be enrolled in your new plan, paying that plan’s commission rate, within the next 5 business days. If you do not want to end your free trial early, we suggest setting a calendar reminder and logging in to update your plan 5 or fewer days before your trial ends.

DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as: 

  • If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.

  • Marketing fees if you choose to use Promotions or Sponsored Listings to grow your sales.

  • Payment processing fees only for Storefront orders, which are commission-free.

There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Plus and Premium members do get access to a larger delivery area than Basic, potentially reaching more customers. Self-Delivery merchants with their own delivery teams can set their own delivery area. 

Yes, DoorDash partners can pause orders at any time. If your restaurant uses a tablet, you can pause your store from collecting orders for a specific time period. You can also indicate that your store is busy, letting customers know to expect longer prep times.

Increase sales by tapping into DashPass subscribers, customers who order more frequently and place larger orders, on average. DashPass allows the most engaged DoorDash customers to place orders from your business with a $0 delivery fee and reduced service fees. Because DashPass customers order more often, and DashPass businesses get increased visibility in DoorDash Marketplace, you’ll likely get more orders and repeat customers. DashPass is included in Plus and Premier Plans