Pick the best plan for your store

Unlock more sales with products and services that help you scale and find new customers, improve profitability, and take your business to the next level.

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Your door to profitable growth

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Grow on the app

Get your business on the DoorDash app and introduce your store to active new customers in your area.

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Grow on your own channels

Deliver a best in-class customer experience — whether that’s in-store or off-premise.

Partnership plans made to work for you

Enjoy all our partnership plans* with zero payment processing fees. Change or cancel your plan at any time.

Basic

Save on cost

Offer delivery and pickup to customers

CA$0 for 7 days, then
20% commission per delivery order



Plus

Reach more customers

Get discovered by new customers in your area.

CA$0 for 30 days, then
25% commission per delivery order



Premier

Maximize sales

Stand out to new customers

CA$0 for 30 days, then
29% commission per delivery order



Products and services included in every plan

  • Customer pickup orders kitchen bags

    Pickup Ordering

    Offer a pickup option for your customers and only pay 8% commission per pickup order on the Plus and Premier plan, and 10% commission on the Basic plan.

  • Mx- Restaurant Menu

    Online Ordering

    Build your brand and drive loyalty with commission-free online ordering through your own channels. You only need to pay credit card processing fees of 2.9% + $0.30.

  • DoorDash marketing promotions ads

    Marketing Tools

    Boost your sales by trying ads and promotions at any time. Start with a $100 credit per store.

  • Business Manager app on phone

    Business Manager App

    Manage your DoorDash business on the go with the Business Manager app, available free in the Apple App Store and Google Play Store.

  • Woman sitting in front of laptop

    24/7 Support

    DoorDash offers free 24/7 email, phone, and live chat support.

"DoorDash provides sales and cash flow that keep things consistent and give us a tremendous amount of cushion."

David Bloom, Partner
Sumac, Montreal

Sumac - Food

Commerce Platform pricing that's simple

Explore pricing for our à la carte suite of products designed to help you grow on your own channels.

Online Ordering

Build your brand and acquire new regulars with commission-free online ordering done directly through your own channels.

Pricing

2.9% + $0.30

Payment processing

Drive On-Demand

Let Dashers fulfill delivery orders from your website or app. Pay a flat fee per order and we'll handle all the logistics of delivery.

Pricing

$6.99-$10.99

Flat fee for delivery orders

Be the first to explore these new solutions

Sign up for updates as we develop and scale these Commerce Platform products for more merchants.

Customer on phone

Phone Ordering

Route call-in orders to live, highly trained agents or customized automated messaging to free up your staff and deliver great customer experiences.

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Customer Support Solutions

Quickly resolve any issues and show customers you care with a dedicated support line, staffed by highly-trained agents.

Frequently asked questions

When you list your business on DoorDash Marketplace, you pay a percentage of the order subtotal — known as a "commission rate" — for each order processed through our platform.

Drive On-Demand connects your business with drivers to complete deliveries placed on your ordering platform. When customers order from your website, app, or other channels, we charge a flat per-order fee (not a commission percentage) for you to use Dashers to deliver orders.

DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:

Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.

Delivery driver costs: We empower our community of Dashers, who make every delivery possible by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. Learn more about the Dasher Community at Dasher Central.

Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they'll continue to order from your business.

Technology platform costs: It takes a worldwide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.

Credit card processing: With the exception of Online Ordering (where you only pay a credit card processing fee* with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.

*1.75% of the total transaction amount + AU$0.30 per order


In the US and Canada, DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. Tablet fees are also $0 for the duration of the trial. After the trial, there is a weekly tablet fee of $6 in the US, $3 in Canada, and $0 in Australia. Point of sale integrations are free.

After your free trial, you'll be enrolled at the commission and tablet fees indicated in your "Merchant Signup Sheet." 

You can change your plan at any point in your trial (and after your trial) within the Settings in the Merchant Portal.

*Partnership plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada or the US.


You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.

We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.


If you switch plans in the middle of your trial, your free trial ends, and you will be enrolled in your new plan, paying that plan's commission rate, within the next 5 business days. If you do not want to end your free trial early, we suggest setting a calendar reminder and logging in to update your plan 5 or fewer days before your trial ends.

DoorDash does not charge an activation fee, subscription fee, software fee, cancellation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as: 

If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.

There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Plus and Premium members do get access to a larger delivery area than Basic, potentially reaching more customers.

Yes, DoorDash partners can pause orders at any time. If your restaurant uses a tablet, you can pause your store from collecting orders for a specific time period. for a specific time period. You can also indicate that your store is busy, letting customers know to expect longer prep times.

Increase sales by tapping into DashPass subscribers, customers who order more frequently and place larger orders, on average. DashPass allows the most engaged DoorDash customers to place orders from your business with a $0 delivery fee and reduced service fees. Because DashPass customers order more often, and DashPass businesses get increased visibility in DoorDash Marketplace, you'll likely get more orders and repeat customers. DashPass is included in Plus and Premier Plans.

* Partnership Plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada. 8% (Plus, Premier) and 10% (Basic) Pickup commission is available to all partners in Canada who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.

** For Non-DashPass orders only

***Boost your sales with the CA$50 monthly rebate available for merchants in Canada on the Premier plan. Beginning on the first day of a new month after a Merchant signs up for the Premier Plan, Merchants who spend CA$100 or more on ads or promotions through the DoorDash platform during a calendar month will earn a CA$50 rebate, which will be paid in the Merchant’s first scheduled payout in the following month.