Access new customers with DoorDash
40,000 businesses in Canada are growing with DoorDash
Turn up your online ordering
With DoorDash’s flexible growth solutions for restaurants, you choose exactly how you want to partner with us.
Grow with DoorDash
Unlock the active DoorDash customer base by offering pickup and delivery on the DoorDash app, Marketplace. Plus, increase sales by tapping into DashPass subscribers, who spend and order more on average. Included in every partnership is Storefront: customizable and commission-free online ordering though your site, social media, and Google Search & Maps. Or use On-Demand Delivery to offer delivery from your own app or site by tapping into DoorDash’s network of Dashers.
Attract new customers
Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers, and Promotions let you offer discounts, free delivery, or free or discounted items to new customers.
Increase order volume and size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
"People are able to have the full experience brought to them, to understand and taste the entire concept."
Jonathan Poon, Owner
Favorites Thai BBQ, Toronto, ON
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Helping every neighborhood business grow
Since our founding in 2013, DoorDash Marketplace has generated over $100 billion in sales for merchants.
Whether it’s reaching new customers, increasing orders, or offering easy financing, we’re delivering more ways to help restaurants grow.
Deliver beer, wine, and liquor while maintaining compliance with local delivery laws and regulations.
Reach new customers in your area looking for flower arrangements, succulents, plants, and more.
Grow your sales by partnering with DoorDash for pet supply delivery and pickup.
Let locals order get ahead on their grocery shopping by listing your supermarket on DoorDash.
Offer local retail delivery like beauty supplies, office supplies, home goods, electronics, baby goods, clothing, and more on DoorDash to boost sales.
Get the most out of DoorDash
Access step-by-step tutorials and training videos on setting up, running, and growing your store on DoorDash, so you can grow profits and reach more new customers.
Access opportunity, capital, and community
We're committed to leveling the playing field for small-to-medium sized businesses with these benefits and resources.
Healthcare, Hiring, and Training Benefits
We’ve teamed up with companies like Sesame, 7shifts, and EdApp to offer custom discounts on valuable services.
Restaurant Referral Program
Refer a small business restaurant (75 stores or fewer) and get a $500 referral bonus when they sign up and complete 15 orders in 60 days.
Disaster Relief Fund
We aim to reduce the financial burden on small businesses following a natural disaster with access to $10,000 grants, helping keep their doors open.
Entrepreneurship & Access
We're providing opportunities for businesses owned by women, immigrants, and people of color to access resources such as low-interest capital, technical assistance and education, and increased visibility on DoorDash.
Accelerator for Local Restaurants
The Accelerator improves access to technical assistance, restaurant education, and grants, with resources, speakers, and content most relevant to restaurants owned by women, immigrants, and people of color.
Restaurant Advisory Council
The Restaurant Advisory Council advises DoorDash on key initiatives on a monthly basis and provides critical feedback so we can build deeper partnerships with restaurants.
Chief Restaurant Advisor
The Chief Restaurant Advisor regularly meets with DoorDash leaders, employees, and local restaurateurs hosting industry roundtables, attending strategy meetings, and providing feedback on products and services.
Frequently Asked Questions
In Canada, pricing plans differ based on the level of built-in features included in the plan.
The Basic plan, at 20% delivery commission, 10% pickup commission, and a 7-day free trial, includes our core marketing tools:
Listing your business on the DoorDash app
Making your business discoverable in search
Featuring your store in algorithmic collections like "Fastest Near You" or "Local Favorites"
The Plus plan, at 25% delivery commission, 8% pickup commission, and a 30-day free trial, includes all the Basic benefits and adds:
Access to DashPass customers
An expanded delivery area
Early access to new products and features
The Premier plan, at 29% delivery commission, 8% pickup commission, and a 30-day free trial, includes all of the benefits of Basic and Plus as well as a monthly marketing rebate.*
Partnership Plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada. 8% (Plus, Premier) and 10% (Basic) Pickup commission is available to all partners in Canada who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.
Commission is a percentage of the order subtotal for each order processed through our platform. DoorDash charges commission rates to bring value to your business and community; commissions cover advertising and marketing, delivery driver costs, customer service for consumers, merchants, and Dashers, technology platform costs, and more. Learn more about pricing.
*$50 Monthly Rebate Terms & Conditions: $50 Monthly rebate available for merchants in Canada on the Premier plan. Beginning on the first day of a new month after a Merchant signs up for the Premier Plan, Merchants who spend $100 (pre-tax) or more on ads or promotions through the DoorDash platform during a calendar month will receive a $50 rebate, which will be refunded to the Merchant in the Merchant’s first scheduled payout in the following month.
DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Payment processing fees only for Storefront orders, which are commission-free.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:
Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.
Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. Learn more about the Dasher Community at Dasher Central.
Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.
Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.
Credit card processing: With the exception of Storefront (where you only pay a credit card processing fee* with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.
*2.9% of the total transaction amount + $0.30 per order
You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.
We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.
Merchant partners can either choose to receive a weekly direct deposit from DoorDash or opt in to daily payouts at no charge.
In the US and Canada, DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. Tablet fees are also $0 for the duration of the trial. After the trial, there is a weekly tablet fee of $6 in the US, $3 in Canada, and $0 in Australia. Point of sale integrations are free.
After your free trial, you’ll be enrolled at the commission and tablet fees indicated in your "Merchant Signup Sheet."
You can change your plan at any point in your trial (and after your trial) within the Settings in the Merchant Portal.
*Partnership plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada or the US.
If you switch plans in the middle of your trial, your free trial ends, and you will be enrolled in your new plan, paying that plan’s commission rate, within the next 5 business days. If you do not want to end your free trial early, we suggest setting a calendar reminder and logging in to update your plan 5 or fewer days before your trial ends.
If you'd like to speak to a merchant sales representative, you can contact us online or call us Monday-Friday:
United States and Canada: 855-554-5779
Already a DoorDash merchant? Browse help.doordash.com for answers to your questions, or call merchant support:
United States (English): 855-973-1040
United States (Español): 855-834-8733
Canada (English): 647-957-7219
Canada (Français): 855-643-8439
New Zealand: +64-800-001-188