Access new customers with DoorDash
Delivering more
When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.
Grow online with DoorDash
On Marketplace, use Delivery, Pickup and DashPass to unlock the active DoorDash customer base. With Storefront, get direct, commission-free orders though your site, social media, and Google Search & Maps.
Attract new customers
Sponsored Listings give you prime real estate in the DoorDash app so you get noticed by new customers, and Promotions let you offer discounts, free delivery, or free or discounted items to new customers.
Increase order volume and size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
"People are able to have the full experience brought to them, to understand and taste the entire concept."
Jonathan Poon, Owner
Favorites Thai BBQ, Toronto, ON
Take our short quiz to identify the right solution for you
Which of these is more important to you?
Insights you can use
Analyze sales, access financials, respond to reviews, and check out customer insights including zip codes for delivery. Log on to the Merchant Portal or use the Business Manager App on your phone.
Not just for restaurants, DoorDash helps you win business in your neighborhood
Flower shops
Reach new customers in your area looking for flower arrangements, succulents, plants, and more.
Liquor stores
Deliver beer, wine, and liquor while maintaining compliance with local delivery laws and regulations.
Helping Canadian businesses thrive
DoorDash offers all independent merchants enrolled in our Entrepreneurship & Access programs free Restaurants Canada memberships, providing benefits tailored to helping Canadian restaurants succeed.
40,000 businesses in Canada are growing with DoorDash
Frequently Asked Questions
In Canada, pricing plans differ based on the level of built-in features included in the plan.
The Basic plan, at 20% delivery commission, 10% pickup commission, and a 7-day free trial, includes our core marketing tools:
Listing your business on the DoorDash app
Making your business discoverable in search
Featuring your store in algorithmic collections like "Fastest Near You" or "Local Favorites"
The Plus plan, at 25% delivery commission, 8% pickup commission, and a 30-day free trial, includes all the Basic benefits and adds:
Access to DashPass customers
An expanded delivery area
Early access to new products and features
The Premier plan, at 29% delivery commission, 8% pickup commission, and a 30-day free trial, includes all of the benefits of Basic and Plus as well as a monthly marketing rebate.*
Partnership Plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada. 8% (Plus, Premier) and 10% (Basic) Pickup commission is available to all partners in Canada who comply with the DoorDash Merchant Terms of Service, including having DoorDash Pickup menu prices match in-store prices.
Commission is a percentage of the order subtotal for each order processed through our platform. DoorDash charges commission rates to bring value to your business and community; commissions cover advertising and marketing, delivery driver costs, customer service for consumers, merchants, and Dashers, technology platform costs, and more. Learn more about pricing.
*$50 Monthly Rebate Terms & Conditions: $50 Monthly rebate available for merchants in Canada on the Premier plan. Beginning on the first day of a new month after a Merchant signs up for the Premier Plan, Merchants who spend $100 (pre-tax) or more on ads or promotions through the DoorDash platform during a calendar month will receive a $50 rebate, which will be refunded to the Merchant in the Merchant’s first scheduled payout in the following month.
You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.
We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.
DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Marketing fees if you choose to use Promotions or Sponsored Listings to grow your sales.
Payment processing fees only for Storefront orders, which are commission-free.
Merchant partners can either choose to receive a weekly direct deposit from DoorDash or opt in to daily payouts at no charge.
DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. Tablet fees are also $0 for the duration of the trial. After the trial, there is a weekly tablet fee of $6 in the US, $3 in Canada, and $0 in Australia. Point of sale integrations are free.
After your free trial, you’ll be enrolled at the commission and tablet fees indicated in your "Merchant Signup Sheet."
You can change your plan at any point in your trial (and after your trial) within the Settings in the Merchant Portal.
*Partnership plans (Basic, Plus, Premier) are available for restaurants with 75 or fewer locations in Canada or the US.
Yes, you can opt out of your free trial at any time. Please reference this resource to learn more.
If you switch plans in the middle of your trial, your free trial ends, and you will be enrolled in your new plan, paying that plan’s commission rate, within the next 5 business days. If you do not want to end your free trial early, we suggest setting a calendar reminder and logging in to update your plan 5 or fewer days before your trial ends.
If you'd like to speak to a merchant sales representative, you can contact us online or call us Monday-Friday:
United States and Canada: 855-554-5779
Australia: 1800-717-576
Already a DoorDash merchant? Browse help.doordash.com for answers to your questions, or call merchant support:
United States (English): 855-973-1040
United States (Español): 855-834-8733
Canada (English): 647-957-7219
Canada (Français): 855-643-8439
Australia: 1800-958-316
New Zealand: +64-800-001-188