Rewarding the top-rated and most reliable restaurants on DoorDash.
The benefits of being Most Loved
Most Loved restaurants get more visibility, increase your earning potential, and enjoy exclusive perks.
You’ll be featured on the app homepage. More visibility means more potential orders.
Attract new customers
Being a Most Loved restaurant builds credibility and trust with customers who want to try something new.
Free marketing toolkit
Proudly display your hard-earned Most Loved status with special marketing materials.
How to become a Most Loved restaurant
Each month, we evaluate your performance from the month before.
Meet monthly performance goals
Maintain an overall lifetime rating of 4.5+
Monthly Performance Goals
Less than 0.3% avoidable cancellation rate
Measures orders that were cancelled for reasons that are within your store’s control.
Less than 2.25% missing or incorrect rate
Measures orders reported with missing or incorrect items.
Less than 2 mins avoidable wait
Measures the average amount of time Dashers wait for orders at your store after you said they would be ready.
4.7+ average last month customer rating
The average star rating received on DoorDash for your store within the month.
25+ completed deliveries
The number of completed orders you’ve received through DoorDash within the month.
Track your progress
Want more information on your store’s performance? You can view your performance metrics at any time in the Merchant Portal under the Operations Quality tab.
Are your numbers not quite where you want them?
Identify the metrics you need to improve to better your customer experience and reach Most Loved status.
Most Loved All Stars
All Star restaurants are the top-performing restaurants in the Most Loved program. In order to be a Most Loved All Star, a restaurant had to be among the highest-rated and have achieved Most Loved Status for at least 10 out of the 12 months from April 2021 to April 2022. Fewer than 1% of the restaurants on DoorDash qualified as All Stars.
In June 2022, we celebrated our first All Stars Week where restaurants received exclusive benefits, like press highlights, digital, paid, and in-store marketing, and more.