Most loved logo

Most Loved

Rewarding the top-rated and most reliable restaurants on DoorDash. 

Most Loved - Hero Image

The benefits of being Most Loved

Most Loved restaurants get more visibility, increase your earning potential, and enjoy exclusive perks.

Most Loved - Benefits - Better Visibility

Better visibility

You’ll be featured on the app homepage. More visibility means more potential orders.

Most Loved - Benefits - Attract New Customers

Attract new customers

Being a Most Loved restaurant builds credibility and trust with customers who want to try something new.

Most Loved - Benefits - Free Marketing Toolkit

Free marketing toolkit

Proudly display your hard-earned Most Loved status with special marketing materials.

How to become a Most Loved restaurant

Each month, we evaluate your performance from the month before.

1
Most Loved Illustration - Goals

Meet monthly performance goals

2
Most Loved - How To - Ratings

Maintain an overall lifetime rating of 4.5+

Monthly Performance Goals

Order Incorrect Fill

Less than 0.3% avoidable cancellation rate

Measures orders that were cancelled for reasons that are within your store’s control.

Warning Fill

Less than 2.25% missing or incorrect rate

Measures orders reported with missing or incorrect items. 

Time Fill

Less than 2 mins avoidable wait

Measures the average amount of time Dashers wait for orders at your store after you said they would be ready.

Star Fill

4.7+ average last month customer rating

The average star rating received on DoorDash for your store within the month.

Vehicle Bike Fill

25+ completed deliveries

The number of completed orders you’ve received through DoorDash within the month. 

doordash delivery bag on scooter

Track your progress


Want more information on your store’s performance? You can view your performance metrics at any time in the Merchant Portal under the Operations Quality tab. 

Are your numbers not quite where you want them?

Identify the metrics you need to improve to better your customer experience and reach Most Loved status.

Order Incorrect Fill

How can I minimize avoidable cancellations?

Warning Fill

How can I reduce my orders with missing or incorrect items?

Time Fill

How can I decrease avoidable wait?