Commission-free online ordering on your website

If you are an existing DoorDash partner, log in to your Merchant Portal to sign up for Storefront. In less than an hour, you can easily create a ready-to-use Storefront link to immediately add to your website and start accepting orders. And if you need help from DoorDash, it typically takes two business days to launch your Storefront.

Yes, you need to be on DoorDash Marketplace in order to use Storefront. Storefront will be included in whatever DoorDash Partnership Plan you choose.

Log in to the Merchant Portal, then click Add Storefront to sign up for Storefront. Customize your Storefront online ordering system with your logo and colors, then review and accept the fees and terms. You'll then get a link for your Storefront, which you can add to your website, social media channels, and Yelp and Google profiles to start accepting orders. If you need support, our onboarding team can help you install Storefront on your website for free.

If you're already on DoorDash, Storefront uses the same menus and hours as your DoorDash Marketplace listing. To make updates, simply log into the Merchant Portal and navigate to the Menu Manager tab. Any changes you make will be applied to both your DoorDash Marketplace listing and your Storefront.

If you’re not a DoorDash partner, you will still use the Merchant Portal to make updates to your Storefront.

We recommend adding the Storefront link to your website in your navigation bar or as an "Order Online" button. You can also drive online orders by adding your Storefront link to all of your marketing channels, including social media profiles and posts, Yelp pages, and Google My Business profiles. 

If you don't have a website, your Storefront page can serve as your website—which you can promote across your marketing channels. That said, we've found that businesses have greater success with online ordering when they have their own website.

You can choose to receive and manage Storefront orders through a DoorDash tablet, or directly integrate with your POS system. We also offer the ability to receive orders via email or phone.

Delivery orders placed on Storefront will be fulfilled by Dashers, or you can opt to use your own drivers with DoorDash Self-Delivery. Pickup orders will be collected in your store by customers.

DoorDash Storefront is compatible for direct integration with select POS providers. You can have DoorDash orders sent to your POS either through direct POS integrations (SICOM, Novadine, Shift4, Xoikos, Eatsa, Redcat, Aloha, Square, Toast, Adora, Xenial and a few others) or several middleware providers (e.g. Olo Rails, ItsACheckmate, Chowly, Ordermark, Omnivore, Otter and others).

Our POS integrations have some limitations compared to our tablet functionality (e.g., you cannot view future scheduled orders or see a Dasher's real-time location), so we recommend keeping a DoorDash tablet nearby.

You can choose to receive weekly or daily direct deposits from DoorDash at no charge. Update your payment settings at any time by logging into the Merchant Portal and navigating to the Settings tab. 

If you’re not already a DoorDash partner, you’ll choose your payout preferences in the Storefront onboarding process.

Your sales and order-level reporting are available in the DoorDash Merchant Portal.

Storefront has no monthly fees or commission fees. Instead, you pay payment card processing fees of 2.9% of the total transaction amount + $0.30 per order. For delivery orders fulfilled by Dashers, your customers pay delivery and service fees to DoorDash. If you use your own drivers through DoorDash Self-Delivery, the delivery fee goes to you and there is no service fee.

Customers pay no fees on Pickup orders. For delivery orders fulfilled by Dashers, customers pay a $3.99 delivery fee plus a 10% service fee on their order subtotal, both of which go to DoorDash. If you use your own delivery drivers through DoorDash Self-Delivery, you set and receive the delivery fee and the customer pays no service fee.