From increasing order accuracy to simplifying menu management, integrating DoorDash with your point-of-sale (POS) system or middleware provider (MWP) offers tons of benefits to your business. To get started with integrating, you’ll need to complete a few simple onboarding steps, which vary based on which POS system or MWP you use.
What POS systems and MWP does DoorDash integrate with?
Although, DoorDash integrates with a wide array of POS systems and MWP, Checkmate, Deliverect, Otter, and Toast are some examples of integrations used by our merchants. If you are interested in integrating with one of these providers, you can find more information about each below. To learn how to integrate with a different POS system or MWP, visit How to Integrate your POS with DoorDash.
Checkmate
Checkmate is an MWP that connects to your POS. By integrating with Checkmate you can access tons of helpful features in DoorDash that will enable you to:
Set pricing by order method: Subject to POS compatibility, charge customers different prices depending on whether they pick up their order or get it delivered
Collect tips for in-house staff for pickup orders: Allow customers to give your in-house staff tips on pickup orders
Deliver your own orders: Fulfill DoorDash orders with your own delivery drivers
Honor promotions: Execute promotions and discounts directly through your POS
86 items: Mark items as out-of-stock on DoorDash directly through your POS
Make updates to your DoorDash menu in real-time: Push menu changes made through your POS to DoorDash immediately
Pause your store: Deactivate your store on DoorDash directly through your POS
Cancel orders: Cancel DoorDash orders and get notifications when customers cancel
Call customers: Contact customers directly through an anonymized phone number
See Dasher status: Get status updates on where Dashers are
To get started with integrating Checkmate with DoorDash visit Manage Your Checkmate Integration with DoorDash.
Deliverect
Deliverect is an MWP that works with your POS system. Once you’ve integrated with Deliverect you’ll be able to:
Set pricing by order method: Subject to POS compatibility, charge customers different prices depending on whether they pick up their order or get it delivered
Collect tips for in-house staff for pickup orders: Allow customers to give your in-house staff tips on pickup orders
Deliver your own orders: Fulfill DoorDash orders with your own delivery drivers
Honor promotions: Execute promotions and discounts directly through your POS
86 items: Mark items as out-of-stock on DoorDash directly through your POS
Make updates to your DoorDash menu in real-time: Push menu changes made through your POS to DoorDash immediately
Pause your store: Deactivate your store on DoorDash directly through your POS
Cancel orders: Cancel DoorDash orders and get notifications when customers cancel
Call customers: Contact customers directly through an anonymized phone number
See Dasher status: Get status updates on where Dashers are
To start the integration process visit Manage Your Deliverect Integration with DoorDash.
Otter
MWP, Otter, connects to your POS or Otter tablet. Once integrated with Otter, you’ll be able to access features on your POS or Otter tablet that let you:
Set pricing by order method: Subject to POS compatibility, charge customers different prices depending on whether they pick up their order or get it delivered
Collect tips for in-house staff for pickup orders: Allow customers to give your in-house staff tips on pickup orders
Deliver your own orders: Fulfill DoorDash orders with your own delivery drivers
Honor promotions: Execute promotions and discounts directly through your POS
86 items: Mark items as out-of-stock on DoorDash directly through your POS
Make updates to your DoorDash menu in real-time: Push menu changes made through your POS to DoorDash immediately
Pause your store: Deactivate your store on DoorDash directly through your POS
Cancel orders: Cancel DoorDash orders and get notifications when customers cancel
See Dasher status: Get status updates on where Dashers are
For detailed instructions on how to integrate with Otter visit Manage Your Otter Integration with DoorDash.
Toast
Toast is a POS and management system that integrates directly with DoorDash. Toast’s partnership with DoorDash enables you to access an assortment of features that allow you to:
Collect tips for in-house staff for pickup orders: Allow customers to give your in-house staff tips on pickup orders
86 items: Mark items as out-of-stock on DoorDash directly through your POS
Make updates to your DoorDash menu in real-time: Push menu changes made through your POS to DoorDash immediately
Pause your store: Deactivate your store on DoorDash directly through your POS
Cancel orders: Cancel DoorDash orders and get notifications when customers cancel
Visit Manage Your Toast Integration with DoorDash to get started.
DoorDash is proud to partner with many POS systems and MWP. Whether you leverage Checkmate, Deliverect, Otter, Toast, or a different provider we’re here to help make the integration process as simple as possible.
