Products & Pricing
Get tools to help you find new customers, increase your bottom line, and win business in your neighborhood.
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Delivering more
When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.
Grow online with DoorDash
On Marketplace, offer delivery and pickup on the DoorDash app and unlock the active DoorDash customer base. After choosing the products that work for your business, you’ll create a store page for the DoorDash app. Once your store is live, customers can find and place orders from your business. Or use On-Demand Delivery to offer delivery from your own app or site by tapping into DoorDash’s network of Dashers.
Attract new customers
Offer discounts, free delivery, or free or discounted items to new customers with Promotions. When you run a promotion, your business will be prominently featured to your target audience in the Offers tab of the DoorDash app.
Increase order volume & size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
Pricing that's simple
Marketplace
Attract new customers and increase sales when you list your business on the DoorDash app and website.
Self-Delivery
Fulfill DoorDash delivery orders with your own drivers and own the delivery experience.
DoorDash Drive
Let Dashers fulfill your direct delivery orders. Pay a flat fee per order and we'll handle all the logistics of delivery.
Marketing tools
Boost visibility and attract new and repeat customers with ads and promotions that prominently feature your business on DoorDash.
Frequently asked questions
While there is no activation fee to join Marketplace, we charge a commission rate, a percentage of the order subtotal, on all orders: 30% for Marketplace Classic orders (or 33% for DashPass orders) and 14% for pickup orders. Get started to understand your business's commission rate.
On-Demand Delivery connects your business with drivers to complete deliveries placed on your ordering platform. That means when customers order from your website, app, or other channels with On-Demand Delivery, we charge a flat per-order fee for you to use Dashers to deliver orders.
There are no monthly or annual software fees or activation fees to partner with DoorDash. Learn more about pricing.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:
Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.
Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. Learn more about the Dasher Community at Dasher Central.
Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.
Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.
Credit card processing: With the exception of Storefront (where you only pay a credit card processing fee* with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.
*2.9% of the total transaction amount + $0.30 per order
DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Marketing fees if you choose to use Promotions to grow your sales.
There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Self-Delivery merchants with their own delivery teams can set their own delivery area.
Yes, DoorDash partners can pause orders at any time. If your restaurant uses a tablet, you can pause your store from collecting orders for a specific time period. You can also indicate that your store is busy, letting customers know to expect longer prep times.