When you think of DoorDash, you think of delivery — but the DoorDash Merchant Suite is delivering more.
Grow online with DoorDash
On Marketplace, use Delivery, Pickup, and DashPass to unlock the active DoorDash customer base. With Storefront, get direct, commission-free orders though your site, social media, and Google Search & Maps.
Attract new customers
Get noticed by new customers and drive more orders with in-app Promotions, which let you offer discounts, free delivery, or free or discounted items to new customers.
Increase order volume & size
Increase order volume and size (and, as a result, profits) with Promotions that provide customers with discounts or free items only when they reach a specific minimum order size. If you already offer beer, wine, liquor, or cocktails in-store, add alcohol to your DoorDash menu to help increase ticket sizes and reach customers looking to order both food and alcohol.
Pricing that's simple
Attract new customers and increase sales when you list your business on DoorDash.
Fulfill DoorDash delivery orders with your own drivers and own the delivery experience.
DashPass delivery commission
Let Dashers fulfill your direct delivery orders. Pay a flat fee per order and we'll handle all the logistics of delivery.
Flat fee for delivery orders
Boost visibility and attract new and repeat customers with ads and promotions that prominently feature your business on DoorDash.
Reach DashPass customers
DashPass is a customer subscription program that incentivizes more frequent orders and higher ticket sizes with exclusive offers, free delivery, lower service fees, and more. Most businesses using DashPass saw at least a 30% increase in take-home revenue after one year of joining DashPass.
Frequently asked questions
When you list your business on DoorDash, you pay a percentage of the order subtotal — known as a "commission rate" — for each order processed through our platform.
On-Demand Delivery connects your business with drivers to complete deliveries placed on your ordering platform. That means when customers order from your website, app, or other channels with On-Demand Delivery, we charge a flat per-order fee for you to use Dashers to deliver orders.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:
Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.
Delivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and meaningful platform discounts. Learn more about the Dasher Community at Dasher Central.
Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business.
Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.
Credit card processing: With the exception of Storefront (where you only pay for credit card processing with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.
DoorDash does not charge an activation fee, subscription fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
$6 per week if you choose to use the DoorDash Tablet to accept orders. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Promotion fees if you choose to offer in-app marketing promotions to grow your sales.
There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm based on how many Dashers are in your area and consumer demand. Self-Delivery merchants with their own delivery teams can set their own delivery area.
DashPass grows your business in three ways:
Higher ticket sizes: DashPass members typically have higher ticket sizes.
Access to the fastest growing user base: DashPass subscribers are growing at 2x the rate of our overall user base.
Most engaged audience: DashPass customers order more frequently.