Digital tools to manage your online business
Manage your DoorDash business with tools that help you process orders, optimize operations and improve the customer experience.
Easily manage your DoorDash store and operations
Manage live orders
Get notified about orders, resolve issues, and communicate with customers and Dashers.
Simplify store management
Make real-time changes to your DoorDash store from your phone, tablet, or computer.
Optimize your menu
Add enticing menu photos, create new categories, or mark items out of stock at any time.
Business Manager app
The Business Manager app makes it easy to track orders and review performance, all from your phone. From the app, monitor a Dasher's location, access 24/7 support, mark items out of stock, update store hours, get analytics and more.
Update your store on the go
Make changes to your DoorDash listing, including store hours, description, menu, banking information and more. Temporarily pause your store if your kitchen is getting too busy.
Manage orders in real time with the DoorDash Order Manager app. Download at the Google Play Store or rent a tablet from DoorDash. Update menu items and store hours, communicate directly with Dashers, and access 24/7 support.
DoorDash integrates with leading point of sale and technology systems to help you accept and fulfill orders, sending them directly to the kitchen. With integrations, you can boost order accuracy and improve operations.
"A lot of tech companies have advanced solutions, but they lack empirical data. That’s a big distinction with DoorDash."
VP of Development, Naan & Kabob
Frequently Asked Questions
Business Manager App
You must be an existing DoorDash partner and have either an Admin or Manager level credential for your Merchant Portal login to use the app.
You can see your sales and order data on the main dashboard page when you log in to the Merchant Portal, including daily, weekly, and monthly sales, customer reviews, and more. You can also build your own reports, filtering for specific metrics, timeframes, and products:
Sales report: Includes Marketplace, Drive, and Storefront sales, average ticket size, new and return customer comparison, total orders, DashPass orders, Pickup orders, and more
Operations report: Includes order accuracy, cancellations, wait time, downtime, ratings, and product mix
Yes. You can schedule specific reports to be sent to your inbox on a weekly or monthly cadence.
Yes, the Merchant Portal is your destination for DoorDash data (orders from your store at doordash.com), Storefront data (orders from your store at your own website) and Drive data (orders dispatched to DoorDash drivers).
You can see reviews and star ratings from your customers, as well as which customers are new to your DoorDash store or returning.