How do I get started with DoorDash promotions?

Once you’re a DoorDash partner, log into the Merchant Portal and navigate to the Marketing tab. Select “Create Campaign” and choose the campaign type based on your goals. Customize your promotion details, set a duration, select participating stores, then launch your campaign. After your campaign is live, view its performance in the Marketing tab in the Merchant Portal. You can make adjustments or end your campaign at any time.

What kind of promotions are available on DoorDash?

You can target new, existing, lapsed, or all customers in your delivery area by selecting from the following promotions: Discount for Customers : Attract new customers or win back lapsed customers with a percentage or dollar amount discount. Set a minimum subtotal to increase ticket sizes. $0 Delivery Fee for New Customers : Entice customers by covering the delivery fee when they place an order from your business. Offer Free or Discounted Items : Offer customers a free or discounted item from your menu.

Increase orders with Promotions

Drive sales and attract new and repeat customers with promotions that entice them to order and spend more per order.

Get started with DoorDash

Stand out from the crowd

Boost your visibility

Using promotions increases merchants' DoorDash sales by an average of 25%.

Reach different audiences with customizable offerings

Customize your offers

Target new, existing, and/or lapsed customers with a discount or offer that fits your business goals.

Get discovered

Your business will be featured in the Offers tab of the DoorDash app and tagged with a promotion badge.

How it works

Incentivize new, existing, and/or lapsed customers to order from your store with a discount, free delivery, or a free item. When you run a promotion, your business will be prominently featured to your target audience in the Offers tab on the DoorDash app.

Explore DoorDash promotions

Discounts for Customers

Attract new customers or win back lapsed ones with a percentage or dollar amount discount.

$0 Delivery Fee

Entice customers by covering the delivery fee when they place an order from your business.

Free or Discounted Item

Increase margins with a free or discounted item from your offerings.

Modern Market eatery using DoorDash Marketing

"More visibility on the DoorDash platform brought us more sales."

Erin McCully
Director of Off-Premise Sales, Modern Market Eatery

Read the story

Frequently Asked Questions

Once you’re a DoorDash partner, log into the Merchant Portal and navigate to the Marketing tab.
Select “Create Campaign” and choose the campaign type based on your goals.
Customize your promotion details, set a duration, select participating stores, then launch your campaign.

After your campaign is live, view its performance in the Marketing tab in the Merchant Portal. You can make adjustments or end your campaign at any time.

Your target audience will see your promotion when they visit your store on DoorDash, as well as in the Offers tab of the DoorDash app — the go-to destination for discovering current promotions and discounts from nearby businesses on DoorDash.

You can target new, existing, lapsed, or all customers in your delivery area by selecting from the following promotions:

Discount for Customers: Attract new customers or win back lapsed customers with a percentage or dollar amount discount. Set a minimum subtotal to increase ticket sizes.
$0 Delivery Fee for New Customers: Entice customers by covering the delivery fee when they place an order from your business.
Offer Free or Discounted Items: Offer customers a free or discounted item from your menu.