Technology to manage your DoorDash store

Manage your business on DoorDash with tools to analyze sales performance, process orders, and improve the customer experience.

technology to manage your doordash business

Tools built for the modern business

Track live orders

Track live orders

Get instant notifications about orders in progress, resolve issues, and provide Dasher feedback.

Get useful data

Access key metrics

Track your business performance, including DoorDash sales, customer ratings, and popular items.

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Anywhere, anytime

Make changes to your store page on your phone, tablet, or computer whenever you want. 

Business Manager app

The Business Manager app makes it easy to track orders and review performance, all from your phone. Monitor a Dasher's location, access 24/7 support, mark items out of stock, update store hours, get analytics, and more from the app.

Merchant Portal

Log in to the Merchant Portal to view dashboards across locations, including sales, net payouts, customer ratings, popular items, and more. Plus, edit your menu and upload photos to increase customer engagement.

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DoorDash Tablet Order Manager

DoorDash Tablet

Manage orders in real time with the DoorDash Order Manager app. Download at the Google Play Store or rent a tablet from DoorDash. Update menu items and store hours, communicate directly with Dashers, and access 24/7 support.

Integrations

DoorDash integrates with leading point of sale and technology systems to help you accept and fulfill orders, sending them directly to the kitchen. With integrations, you can boost order accuracy and improve operations.

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naan & kabob restaurant data

"A lot of tech companies have advanced solutions, but they lack empirical data. That’s a big distinction with DoorDash."

Fahim Ahmadi
VP of Development, Naan & Kabob

Frequently Asked Questions

Business Manager App

You can download the Business Manager app on the Apple App Store or Google Play Store.

You must be an existing DoorDash partner and have either an Admin or Manager level credential for your Merchant Portal login to use the app.

No, the Business Manager app is designed to complement your existing order protocol. Learn more about order protocols.

Merchant Portal

You can see your sales and order data on the main dashboard page when you log in to the Merchant Portal, including daily, weekly, and monthly sales, customer reviews, and more. You can also build your own reports, filtering for specific metrics, timeframes, and products: 

  • Sales report: Includes Marketplace, Drive, and Storefront sales, average ticket size, new and return customer comparison, total orders, DashPass orders, Pickup orders, and more 

  • Operations report: Includes order accuracy, cancellations, wait time, downtime, ratings, and product mix 

Yes. You can schedule specific reports to be sent to your inbox on a weekly or monthly cadence.

Yes, the Merchant Portal is your destination for DoorDash data (orders from your store at doordash.com), Storefront data (orders from your store at your own website) and Drive data (orders dispatched to DoorDash drivers).

You can see reviews and star ratings from your customers, as well as which customers are new to your DoorDash store or returning.

DoorDash Tablet

You can rent a tablet from DoorDash or purchase your own Android tablet and download the DoorDash Order Manager app from the Google Play store.

If you would like to rent a tablet from DoorDash, the tablet will be an Android Social Mobile Rhino T8. 

Integrations

Browse all integrations, by country, on our Integrations page. DoorDash often adds integrations to handle incoming orders, and this page stays up to date with the latest.