Introducing Phone Ordering
Receive unlimited phone orders, increase sales, free up your staff, and improve your call-in customer experience.
Accept phone orders without having to answer the phone
Never miss a phone order
One in five customers prefer to order takeout via phone.
Improve the customer experience
Unlimited call capacity and an average wait time of under 10 seconds.
Increase sales and cut labor costs
Seamless phone ordering can help boost check sizes and staff tips.
How Phone Ordering works
1. Customers call you
Route all customer call-in orders to live, highly trained agents, AI, or customized automated messaging.
2. DoorDash handles orders
They take and submit orders directly into your DoorDash system, and agents are trained to politely upsell and take menu modifications.
Resources to help you succeed
2024 Restaurant & Alcohol Online Ordering Consumer Trends
Explore today's consumer online ordering behaviour and get industry insights from the 2024 Restaurant & Alcohol Online Ordering Trends Report.
20/08/2412 min read
50+ Food and Alcohol Delivery Statistics and Trends for 2024
What food delivery statistics and trends should restaurant owners expect in 2024? Learn about the consumer behavior that's shaping the industry worldwide.
22/08/2418 min read
Global Food Trends: What Restaurants Need to Know in 2023
Learn about the global food trends that are showing up on restaurant food and drink menus around the world.
3/10/2311 min read
How to Improve Your Restaurant Profit Margin
Learn how to measure and improve your restaurant profit margins with these helpful tips.
15/02/2416 min read
Products designed for your own channels
The new DoorDash Commerce Platform offers an à la carte suite of products that help you grow your business on your own channels — whether that’s in-store or off-premise.
